Please Note: This policy may be updated at any time without prior notice. Please check back periodically for the latest version.

At Cycling Gears Hub, we’re committed to delivering your cycling essentials safely and on time. We ship across India using leading logistics partners like Bluedart, Delhivery, DTDC, and Ekart.

Order Processing & Delivery Timeline

• We currently ship only within India to pin codes serviceable by our logistics partners.
• Orders are typically processed and dispatched within 2–3 business days of placement.
• Dispatches take place Monday to Saturday (no dispatch on Sundays/public holidays).
• Delivery time: Standard shipping usually takes 7–12 business days, depending on destination and carrier serviceability.
• Please ensure your shipping address and contact details are accurate to avoid delays.
• Cash on Delivery (COD) orders may require confirmation via WhatsApp/phone before dispatch.

Shipping Charges

Free standard shipping on orders above ₹3000.

For orders below ₹3000, the following standard shipping charges apply:

Cash on Delivery (COD) Charges

• COD is available for orders up to ₹19,999.
• A COD convenience fee applies based on order value:

Delivery Method

Standard deliveries are primarily fulfilled via road transport for reliability and cost efficiency.

Damaged or Tampered Packages

If your parcel arrives damaged or tampered with, please:

• Take clear photos of the outer packaging, shipping label, and any damaged items.
• Contact us within 48 hours of delivery so we can assist promptly.

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